Business Phone Systems Australia: Cloud PBX & VoIP for Businesses

Business Telephone Systems

Australia’s Leading Office Phone System Experts

A reliable business telephone system is integral to any company’ operations, no matter what your size. Having the right office business phone system in place ensures you can effectively manage your calls and communication flow at all hours of the day. Whether it’s diverting to voicemail, voice to email, setting up conference calls, call accounting, call recording, virtual receptionist, music on hold, mobility or having simple call forwarding features.

TelephonesOnline can customise a solution to meet all your business needs today, and as you grow into the future.

We’re VoIP and Business Phone System Technology Leaders

We offer a huge range of Business telephone systems and VoIP Phones in Australia. On-site IP Phones, cloud-hosted or office phones, hybrid VoIP phone systems or IP, PABX, video conferencing, call management functionality. We cannot imagine a world without an office telephone and VoIP phone technology.

What Is The Best Kind of Business Phone System?

Yes, deciding on the best business phone system for your office can be hard. Every business is different, and what works for one office might not work for another. With lots of office phone and VoIP business telephone system on the market, there are a few things you need to consider.

What kind of office phone system do you want? Are you comfortable using a Voice over Internet Protocol (VoIP) business phone systems, which runs over the internet, or do you want to stick with a reliable landline telephone service?

How many phone lines and extensions do you need? How do you want staff to use the system? This is where having the right features counts.

Business Phone System with Call Management

What is a call management system? Through call management, you can customise your business phone system to increase the efficiency of your workplace. More specifically, a call management system is a process of setting parameters (or conditions) for incoming phone calls. Several options can help increase efficiency when it comes to managing your inbound phone calls; these include:

• Call Translation: This automatically reroutes a call from a certain number to a particular line. This could be useful if a doctor regularly deals with a pharmaceutical company, for example.
• Caller Queues: This keeps the caller on the line until someone is available to take their call.
• Auto-Attendant Features: as discussed above, this directs an incoming call without the need for multiple receptionists.
• Call Routing Based on Date and Time: If a particular doctor is on call in the evenings or at weekends, calls at these times and on these days can be redirected to the doctor’s mobile.
• Interactive Voice Response: This allows patients to communicate what they require verbally.
• Fax to Email: Incoming faxes can be changed to emails and sent to multiple email addresses ensuring the message is received and can be actioned.

One Business Phone System – Unlimited Possibilities

When it comes to your business, we understand that you’re looking for the best of the best – whatever it takes. If you’re looking for a business phone system unparalleled by any other, then the search ends here. Future proof your business and grow with us by taking advantage of our premium business phone system and competitive pricing. We offer you the tools that you need to grow your business all in one convenient place.

Upgrade Your Phone System Today

Make the switch today to explore the comprehensive range of communication solutions that TelephonesOnline offer – all for an affordable monthly rate. If you’re looking for a phone system that gives your business its best chances at success, the search ends here. Get started by contacting TelephonesOnline via our website today!

Why Choose Telephones Online?

The main reasons why our clients choose TelephonesOnline Pty Ltd because we’re telecommunications experts, so we have the ability to recommend solutions that will provide you with the performance, flexibility and security you need: oversee the implementation of our recommendations; and be there to provide ongoing support.

Reducing costs is a big reason clients enlist us as a resource, because we can negotiate better deals with service providers that include both cost savings and the best terms and conditions…but that’s only the tip of the iceberg.

TelephonesOnline Pty Ltd clients also benefit from our technical proficiency and emphasis on customer service; we understand price is just one way we’re judged – performance is equally important. You can have all this, too, in addition to the knowledge that you’ll always have access to your own personal team of telecommunications experts who have your best interest at heart.

TELEPHONE SYSTEMS TelephonesOnline Pty Ltd supplies solutions across all platforms including cloud-based VoIP solutions, on premises PABX systems and Mobile offsite single device.

MAINTENANCE & SERVICES TelephonesOnline Pty Ltd offers maintenance and service agreements for around the clock support with proactive monitoring. TelephonesOnline Pty Ltd also supplies a wide range of services including structured cabling in data and electrical on top of the installation of the Telecommunications services.

VoIP & NBN READY TELEPHONY In the moving internet speed in Australia all our solutions such as IP PABX are VoIP and NBN compatible future proofing your communications solutions.

Brands we work with

9 Points that makes Telephones online different:

• Listen to OUR customers – Is there anything more frustrating than telling someone what you want or what your problem is and then discovering that that person hasn’t been paying attention and needs to have it explained again? We listen!
• Answer customer queries – We know people who enquire want to contact a real person over the phone.
• Be helpful – even if there’s no immediate profit in it. Why? Because we do care about what customers think of us.
• Deal with complaints – No one likes hearing complaints however we go the extra mile to assist our customers.
• Quality – We only use the best telephone systems such as Avaya, Commander, NEC, Panasonic and best internet service providers in Australia, We will not compromise on quality
• Ongoing Service – we are not one hit wonders. We see our relationship as long term, and constantly review your changing needs.
• Don’t make promises unless you WILL keep them – Reliability is one of the keys to any good relationship, and good customer service is no exception
• Provide true customer service – we don’t believe in "One size shoe fit all feet". We recognise customer’s individual needs.
• Competitive Pricing – Despite our no compromise policy on quality, this does not mean we are the most expensive, far from it. Our pricing policy is very competitive and provides excellent value for money. Because we take time to match the best package to your individual circumstances it also results in significant cost savings